Poker Technical Transferring Sessions Between Devices (DE, MI, PA, WV)
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Players are only allowed to play poker on one device at a time. If you're playing on a desktop computer and log into your account on mobile, your poker session will be transferred from the desktop poker application to your mobile device. The same scenario applies if you're playing mobile and login to the desktop application.
Please note that players are only allowed to play a maximum of four tables on mobile devices and tablets. This means if you were playing more than four tables on the desktop application and then transfer your session to mobile, you will only be able to continue playing on four of those tables.
Lastly, players will be sat out of the poker application until they pass the geolocation test on their new device.
About Playing Poker in our App
Poker can only be played in our app – not within a web-browser. If you are playing poker and then transfer your session to a web-browser, you will be unable to re-join or access any poker games.
If you need any further assistance, please contact our 24/7 poker support team at:
- For players at BetRivers - pokersupport@betrivers.com
- For players at PlaySugarHouse - pokersupport@playsugarhouse.com
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